Technical Support

Get help with technical issues, browser compatibility, performance problems, and general troubleshooting for the LaTeXWriter platform.

Which browsers does latexwriter.com support?

We support all modern browsers: Chrome 90+, Firefox 88+, Safari 14+, and Edge 90+. For the best experience, we recommend Chrome or Firefox with JavaScript enabled and cookies allowed.

Can I use latexwriter.com on mobile/tablet?

Yes! Our responsive design works on tablets and phones. While mobile editing is possible, we recommend tablets or desktops for extended LaTeX writing due to the complexity of mathematical notation.

Do I need to install anything to use latexwriter.com?

No installation required! LaTeXWriter runs entirely in your web browser. Just visit our website and start writing. All LaTeX compilation happens in the cloud.

Why is the editor slow or laggy?

Performance issues can stem from large documents, complex TikZ diagrams, or browser memory limits. Try splitting large documents, disabling real-time preview for complex content, or clearing your browser cache.

How do I clear cache or refresh rendering?

Use Ctrl+F5 (Cmd+Shift+R on Mac) to hard refresh. For persistent issues, clear browser cache and cookies for latexwriter.com, or try incognito/private browsing mode.

What should I do if the website is down?

Follow @LaTeXWriter on social media for announcements. If issues persist, contact support with details about the problem you're experiencing.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support